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Policy and Procedures

Ball & Knowledge Inc. is dedicated to delivering top-tier business consulting and financial strategy solutions for athletes, professionals, and organizations. To ensure a transparent and client-focused experience, the following policies guide our services:

  • All consultations, workshops, and strategy sessions must be scheduled in advance through our website or by contacting our office directly.

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  • Clients will receive an initial consultation summary and service agreement outlining deliverables, fees, and timelines prior to the commencement of services.

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  • Confidentiality is a core value. All client information and discussions will be kept strictly confidential unless written permission is given to share specific details.

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  • Payments for individual sessions or packages are due in advance, unless otherwise agreed in writing

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  • For ongoing services, clients will receive itemized invoices and payment will be due within 7 days of receipt unless otherwise stated in the service agreement.

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Ball & Knowledge Inc. Privacy Policy

Effective Date: February 26, 2025

Ball & Knowledge Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share personal information, as well as your rights regarding this information. By using our services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

We may collect the following personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Business Information: Company name, industry, and related details.

  • Usage Data: Information about how you interact with our website and services, including IP address, browser type, and access times.

  • Communication Preferences: Your preferences for receiving communications from us.

 

2. How We Use Your Information

 

We use the collected information to:

  • Provide and improve our services.

  • Communicate with you regarding our services, updates, and promotions.

  • Respond to your inquiries and support requests.

  • Analyze usage patterns to enhance user experience.

  • Comply with legal obligations and enforce our terms.

 

3. Information Sharing

 

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our business and providing services, such as IT support and payment processors.

  • Legal Requirements: When required by law or to protect our rights and safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

 

4. SMS Consent

 

We may send you SMS messages for service-related communications. Your consent to receive SMS messages is not shared with third parties for marketing purposes. You can opt out of receiving SMS messages at any time by following the instructions provided in the message or contacting us directly.

You agree to receive text messages from Ball & Knowledge Inc. related to conversational purposes. You may reply STOP to opt-out at any time. Reply HELP for assistance. Messages and data rates may apply. Message frequency will vary.

Learn more on our Privacy Policy page.

 

5. Data Security

 

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

 

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Object to or restrict the processing of your information.

  • Withdraw consent where processing is based on consent.

 

To exercise these rights, please contact us at info@ballnknowledge.com.​

 

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ball & Knowledge Inc.
1433 N Water St., Suite 400
Milwaukee, WI 53202​
Phone: 844-719-2255​
Email: info@ballnknowledge.com​
Website Privacy Policy Link: https://www.ballnknowledge.com/privacy-policy (or your designated privacy policy URL under the ballnknowledge.com domain).​

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Ball & Knowledge Inc. SMS Terms and Conditions
Effective Date: February 26, 2025​

Ball & Knowledge Inc. (“we,” “us,” or “our”) provides SMS messaging services subject to these SMS Terms and Conditions. By opting in to receive SMS messages from Ball & Knowledge Inc., you agree to the terms set forth below.​

 

Consent for SMS communication

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  • By providing your mobile phone number and opting in, you consent to receive SMS messages from Ball & Knowledge Inc. for the purposes described in these terms.​

  • The phone numbers obtained through the SMS consent process will not be shared with third parties for marketing purposes.​

 

Types of SMS communications

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  • If you have consented to receive text messages from Ball & Knowledge Inc., you may receive messages related to appointment reminders, meeting notifications, account updates, and case or service follow-ups.​

  • Example: “Hello, thank you for contacting Ball & Knowledge Inc. How can we assist you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Conditions pages.”​

 

Message frequency and fees

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  • Our SMS message frequency may range from 1 to 10 text messages daily across all users, depending on your interactions and service needs.​

  • Message and data rates may apply. Many carriers charge a fee for each message sent or received, which may vary by carrier, plan, and whether the message is domestic or international.​

 

Opt-in and opt-out methods

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  • Customers can opt in for SMS messaging from Ball & Knowledge Inc. through intake forms on our website located at https://www.ballnknowledge.com (or the applicable Ball & Knowledge Inc. website where the intake form is hosted).​

  • This agreement and any SMS consent will not be shared with third parties for marketing purposes.​

  • Customers can opt out of SMS messaging from Ball & Knowledge Inc. by replying STOP at any time to any received SMS message. Once opted out, you will receive no further SMS communication until you opt back in.​

  • You can opt back in at any time by replying START or by re-enrolling through an approved opt-in method on our website or forms, where available.​

 

Standard messaging disclosures and help

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You should review these SMS Terms and Conditions periodically, as continued participation in our SMS program after changes are posted constitutes acceptance of those changes.​

Refund and Returns Policy

Ball & Knowledge Inc. strives for complete client satisfaction. Our refund and returns policies are designed to be fair and transparent:

  • If a client is unsatisfied with a completed service or deliverable, a written request for a refund must be made within 14 days of service completion

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  • Requests will be reviewed on a case-by-case basis. If the service did not meet stated objectives and deliverables as outlined in the agreement, a partial or full refund may be issued using the original method of payment.

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  • Refunds are not available for completed seminars, group workshops, or digital strategy guides once delivered, unless clear technical or administrative errors occurred.

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  • No refunds are issued for cancellations made less than 24 hours before a scheduled one-on-one session. To reschedule, 24-hour notice is required.

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  • If Ball & Knowledge Inc. must cancel a session due to unforeseen circumstances, clients will receive the choice of a full refund or a rescheduled session at no additional cost

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  • For purchases of digital materials through our shop, returns are only accepted in the case of duplicate purchase, technical delivery errors, or non-receipt confirmed by our support team within 7 days of purchase

Privacy Policy
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